Blogs

Learn About Landlording With These Great Tips, BlueDuck`s Way

Posted on


It takes special know-how to be a successful landlord, and with the tips below, you can be one yourself.

1. Manage Expectations on Rent from Tenants 

Since your rental income is the whole reason you do what you do (landlord), collecting it on time every month should be the priority. If the rent is due on the first of every month, each tenant should be paid by the first of each month – no excuses. Always manage expectations with your tenant and the rent arrangement. How will the rent be paid, by when a landlord should’ve received the rent, etc. It will always be good to include a clause on late rent payments! This is to protect your interest as a landlord a develop a mutual understanding of the rental arrangement.   

2. Learn Everything You Can And Know Your Rights

Landlording requires more than just collecting the rent once a month. Know your obligations and rights through news & articles about the property, building management, taxes, and insurance coverage. Psst, remember to maintain relationships with your tenant & property management team too! The more you know, the better equipped you are to tackle tricky situations, if there are.

3. Make Appropriate Renovations & keep it in a good hand

Landlords have a duty to maintain the overall structure and exterior of the property, make sure the property’s covered with the necessary insurance, as well as resolve any issues related to utilities (gas, water, electricity). In the event that any of the appliances break down or the furniture requires care, the landlord should be responsible for it – unless the items were blatantly spoiled by the tenant. Repairs should be carried out on malfunctioning appliances fast, so as to not inconvenience the tenant.

4. Get an Agent to assist you

As an investor and landlord, you probably look for every way possible to save money. This might include getting your property rented out early to avoid forking out cash from your pocket to finance the installment. An agent will help to rent out your property faster based on their networking and how they promote social media and listing platforms like PropertyGuru and many more.

5. Keep Organized

One of the keys to any successful business is organization. This holds especially true for landlords. With that, you need software or a proper place to keep up your tenancy and property-related documents! Fully utilize your BlueDuck landlord portal today. All you need to do is only to register an account and use it for free. You can keep all your forms, receipts, or even insurance certificates in the portal. Easy access anywhere, any time! 

So, how do you keep good tenants? By having clear communication and managing expectations with your tenant, honoring the agreement with mutual respect.  Through managing expectations, you can easily avoid the costs and headaches of unnecessary tenant turnover. By having mutual respect  and attending to relevant property maintenance needs, you can hold onto those dream tenants for years to come

If you’re still looking for ways to rent out your property faster, check out our BlueDuck Zero Deposit, covering both residential and commercial properties! 


Read More

Worried If You Missed Your Monthly Rental? Read This.

Posted on

Sometimes when back in the old days when you rent a house and you pay the monthly rental via cash, or online transfer, some are using Cash Deposit Machine. I can say the method nowadays can be improved or the right word, have a better way to tackle that traditional method.

The good thing about when you purchase a Zero Deposit Package with BlueDuck is it not only save your cash flow and secure your deposit, another good value that tenants have is the BD Pay Eg; the last time tenant can only pay with cash, and they may forget. Now they have options to do direct debit and pay using a credit card.BD Pay is a payment gateway with the intention of simplifying complex payment structures, and digitizing collection, which means you don't need to make payments outside the ecosystem, just use BD Pay for your monthly rental and it will save all the records and time and it will benefit you as tenants in terms of timing and traditional payment process. The most convenient and seamless experience for your monthly payment is to sign up with recurring payments. 

What is a recurring payment?

Recurring payment with BD pay means you just sign up for Direct Debit as one-time authorization, your monthly rental will auto deduct from your FPX/Credit Card. So you don't need to repeat the same way every month. Here are the steps for tenants to automate their monthly rental with BD Pay;


The benefit of recurring Payment


Seamless experience

Enhance a positive user experience by reducing the friction that occurs with repeated manual payments and delays, but it also ensures rental income is for landlords.


Reduce Late Payments & Collection Time

Late payments are detrimental to the cash flow for Landlords, as they affect both tenants' and landlords' relationships. With recurring payments, you can set up the system once, and rest assured that your pay rent, based on a predefined schedule by BD Pay. With easy direct debit from your online banking, Debit card, and also Credit card with your convenience. Your rental commitment will spend less time chasing down payments and having awkward conversations about late payments.


Minimize Effort

Automated recurring payments cut down the cost and effort associated with manual payments like receipt safekeeping and payment processing. All you need to do is establish the original payment plan once, and then the software handles payment processing for you. Your intervention will be required only when changes need to be made to the payment type or amount charged.


Key Takeaways

The recurring payment system is convenient for both tenants and landlords. Not only does it enhance a positive experience by reducing the friction that occurs with repeated manual payments and delays, but it also ensures a stable cash flow for the landlords and rental commitment from tenants.


Read More

Your Tenant runaway? Keep Calm & Read This

Posted on


If you suspect that your renter has disappeared and has no intention of returning to the rental property, In most cases, landlords deal with tenant abandonment due to a choice made by the tenant to leave the property without formally informing the landlord. If this is the case, Don't worry landlords, BlueDuck got you covered, that's the benefit of Landlords subscribing to Zero Deposit, Follow these steps to establish abandonment and re-lease the property.

 3 Events Can Be Claim  

1. Unpaid Rental 

Your tenant runs away without formally informing the agent /Landlord, Insurance gonna cover the unpaid rental for up to 2 months.

    2. Utility bills

Tenants run away without paying the Utility Bills, You can claim up to RM1500 based on the limit of the selected package  Kindly refer to the table below.

    3. Malicious damage

Malicious damage to property means the intentional, wrongful, or deliberately harmful infliction of substantial destruction, defacing, damaging, impairment, or removal of any part of the premises by the tenant, a member of his household, or his guest without just cause, excuse, or legal justification. Damage that was purposely done by the tenant. Examples like damaging the TV, sofa, or dining table, ripping off the sofa, or any act of vandalism. You can claim up to the sum assured of the selected package.

Here is an example of choosing Zero Deposit Package; Your rental is RM2,000 per month,  2.5months deposit it’s RM5,000 + advance RM2,000 total of RM7,000. 


3 Simple Steps When Tenant Runaway

1. Make a police report
If in the event that the tenant is not reachable, please proceed to make a police report within 24 hours and email claim@blueduck.my.

 2. Submit related documents to claim@blueduck.my
You shall submit us a police report, outstanding bills (if any), and photos of the unit if there are malicious damages. If there’s a need for extra supporting documents, we’ll get in touch with you via your registered email.
Please submit documents to claim@blueduck.my as soon as possible for the claim to be processed. In most cases, BlueDuck liaises with agents on the claim issues. However, some landlords do not mind being involved. If so, do let BlueDuck know, so that all parties can work on this matter consistently.

3. Claim timeline
It takes about 15-21 working days once all documents are complete. You can always follow up with BlueDuck to check on the status of the claim via email at claim@blueduck.my.

Summary
The most important quality of a good tenant is honesty. Landlords must have clear communication with tenants and manage expectations from the beginning. In most scenarios tenant are responsible for informing the landlord of their situation in the event tenant wish to terminate the contract landlord has the right to negotiate with tenants for compensation without claiming insurance so the landlord does not have to wait for insurance claim payout and the tenant’s name remain clean in CTOS.


Read More

BlueDuck X Rumah-i, Modern Way To Find Your New Place To Stay? Lets find out

Posted on

Well hello, BlueDuck awesome blog readers  It’s September, a brand new month, and we’ve brand new partnerships to announce. For those who’ve been with BlueDuck for a while, know that we're 100% for leveraging strength with our partners. We are proud to announce our new partnership with Rumah -i, a property management company in Klang Valley.

Rumah-i - The Prominent Rental Services Company

 

Rumah-i's vision is to be the best forward-thinking provider of property management services in the market, giving clients and end-users the highest level of service at all times.

 

Their experienced team has had a strong background in the property industry since 2014. Thus, Rumah- i provide professional and effective strategies to improve property value and maximize potential. With this partnership, renters can browse on Rumah- i listing page, and choose the property they wish to rent, maybe it is rooms or whole units with Zero Deposit as their preferred package. 

 

 

BlueDuck x Rumah-i

With this strategic collaboration, BlueDuck will support Rumah-i with our Zero Deposit solution - which means any new tenant to be onboard will have zero deposit benefit as their preferred deposit solution. Due to a hard time with the world economy not in a good condition, many are still in recovery mode for businesses to pick up. Most people would rather save for rainy days than spend as a rental deposit which limits their freedom in spending on things that are more urgent.

 

A simple illustration was found on Rumah-i’s website as a show of the differentiator in using Zero Deposit way to rent a house which shows savings of up to 80% upfront.



With this collaboration with Rumah-i, renters can now search your desired properties from Rumah-i, and for landlords that wish to have Rumah-i to help out on property management, I believe this is for you.


How to reach out to Rumah-i?

Check out https://rent.rumah-i.com/   to find out more. We strongly believe this partnership will bring the rental industry to a higher level of convenience and user experience.  Honestly, all we wish is for renters to say bye-bye to the rental deposits.

We have a few more partnerships lined up with different solution providers in the market. We just can't wait to share with you more. Let's together revolutionize the rental market in Malaysia."

Yes, together.

For more visit www.blueduck.my

Read More

BlueDuck - Zero Deposit,Is it Important? From A New Guy Point Of View.

Posted on




From Landlord Perspective

 

The cash flow in the property rental industry is a major issue that has been faced by many property owners. This is because the tenants often delay payment due a non-systematic collection system in place( manual transaction) hence the delay of payment.

 

3 pain points that the landlord facing is the property is cannot find a tenant and remain vacant. A landlord needs to fork up money on the mortgage to the bank. Another reason is to compete with a new property in the market. Most tenants prefer to rent on the new property. Last but not least, tenant background, sometimes it can be so frustrating if tenants run away and create chaos at your property. Hence Zero Deposit perfectly cover the landlord from those pain point. ZD helps the landlord to have a background check on the future tenant via tenant profiling,  and also to cover if the tenant runaway, malicious damages, and utility bills up to a certain amount/percentage. This solution what adopted by European countries which was a boom solution for modern living.

 

The property rental industry is one of the industries that has been changing with the times. With the rise in online platforms for renting properties, there are many who have turned to these platforms for a variety of reasons. Online platforms have made it easier for landlords and tenants to connect with each other and make transactions happen without any hassle. 

 

From Tenant Perspective

 

The best solution in the market to ease your cash flow is Zero Deposit by BlueDuck. Tenants can save the actual deposit and spend for other things such as moving expenses etc.

 

Is zero deposit good for both tenant and landlord?

 

Absolutely yes. Zero deposit renting is the best solution for both parties. In fact, even with BlueDuck there are already over 3,000 tenants renting this way, it shows that the ecosystem is slowly evolving in this new solution moving forward. So, for the tenant, save up some cash and park it to another portion like buying new furniture and anything related when you move in. moving to a new place will need you to spend more money for ad hoc purchases, etc. 

 

For Landlord, having property to rent out is a fast game process. All about speed. To have peace of mind when renting out your property, also to save your cash flow from paying your mortgage loan to the bank. Do consider BlueDuck as a viable solution. We will cover for you. Visit us at www.blueduck.my to discover more and get your tenants to start on their zero deposit rental journey today!


Read More

Being a landlord is not easy as you’ll never know who you’re renting to

Posted on



Two days ago an ex colleague of mine sent me a worldofbuzz.com article about a Malaysian couple leaving an ipoh rental room in horrifically dirty condition and skipping out on debt. You can read that article here. I agree with the article which starts off by saying that being a landlord is not easy as you’ll never know if you’re renting to honest and consistent tenants or ones from hell. I don’t want to comment about the particular tenant mentioned in the article as I believe that they probably have their reasons why they would leave the place in a mess and run away owing unpaid rental and other monies but it brings me to this point. 


No doubt, renting out your property to tenants helps you pay for the monthly installment of your rental property. I believe that with the surplus of properties for rent nowadays, the majority of rent monies received can’t give you a positive cashflow after paying off the mortgage of your property (maybe only in certain cases but not in the majority of cases). However, in today’s rental market, being able to cover at least half your monthly installment is considered good enough, and with capital appreciation over 10-20 years, you may be able to recover your losses if you refinance the property or sell it off for a profit. 


If you didn’t know yet, BlueDuck offers a solution for landlords to screen tenants to see what kind of people they are dealing with. Our service ties in to the CTOS system and landlords get to see financial information on the prospective tenants they are considering renting out their units to. You can know what kind of CTOS score this person has, whether they have any special attention account, whether they are blacklisted and more. Because when a tenant wants to sign up for a zero deposit package, they are required to purchase this Tenant Profile first as a first requirement in order to be eligible to rent a property with zero deposit. 


The next question you may ask is, why would I want to rent out my property without collecting any security or utilities deposit? Have I gone mad? Well for one, having the tenant’s security and utilities deposit on hand and getting paid back the same amount by the insurance company that provides the zero deposit coverage is the same thing. You still get back the money in the end. Sometimes, the utilities deposit collected isn’t even enough to cover the unpaid utility bills by a runaway tenant. Let’s say for a RM1500 per month rental, you collected RM750 for the utility bills but when you received the bill, it showed RM1000! You still need to pay another RM250 out of pocket. Personally I have seen a RM4800 TNB bill for one of the rental properties I rented out for a landlord before. The tenant used 3 aircons everyday and didn’t bother to pay the bill for months. The funny thing was TNB didn’t cut the electricity even though the bill raked up till that amount. I guess the tenant was smart enough to make payments in small amounts and negotiated with TNB to not cut the electricity until the bill became so high. 


Taking a security deposit vs renting out with zero deposit


Personally if you ask me, if I would prefer to take a security deposit vs renting out my unit through zero deposit coverage, I’d choose the second option, not just because I’m with BlueDuck but it makes more sense. First of all as a landlord you do not need to pay anything upfront for it to start. The tenant pays for the zero deposit coverage which is valid for a year. With this I am assured that in the event this tenant does run away, I am assured of getting back up to 2 months security deposit owed to me and for utility bills as well as malicious damage to my property if there’s any up to the sum assured of the plan my tenant has bought. For a residential whole unit which is RM450 per month (which provides RM5000 sum assured), the utilities bill coverage is up to RM1,000. If I rent out my property for RM1500 per month, the 2 months security deposit amount would be RM3,000 and the utility bill is covered up to RM1,000. (total RM4,000) With the traditional security deposit collected in cash, I would have collected only RM3750 and through my experience shared about, sometimes this may not even be enough to cover excessive utility bill spending of some tenants. 


On top of that with the same amount of RM3,750 collected as security and utilities deposit, the amount may not even be enough to cover for malicious damage to my property which is very common nowadays. Things like broken furniture, broken electrical appliances like tv or fridge, or even damage to my fixtures like kitchen cabinets or wardrobes in the bedroom done on purpose by the tenant. This might require a few thousand to fix and replace to its original condition so that I can rent out my unit to the next tenant who is interested (should my current tenant run away without paying and messes up my house like the one in the worldofbuzz article)


Is zero deposit rental something new?


Zero deposit renting is not something new. In fact even with BlueDuck there are already over 3,000 tenants renting this way. What does this mean? It means that more and more landlords like yourself are open to this idea and it’s not something novel or experimental anymore. If you do the math you will know for sure that it is definitely something you might want to seriously consider the next time your property is up for rent in the property market. If there is a lot of stigma and uncertainty attached to it, we wouldn’t have over 3,000 tenants renting with zero deposit today would we?


So to have peace of mind when renting out your property, and not have your story in articles like the one shared above, do consider us as a viable solution. Visit us at www.blueduck.my to discover more and get your tenants to start on their zero deposit rental journey today!

Read More